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Frequently Asked Questions
Select a question below to view the answer and learn more about using
FairwayPay.
How do I sign up?
Simply visit FairwayPay.com and follow the instructions. Signing up should take less than five minutes, and you can begin sending checks immediately.
Can I make payments from different bank accounts?
Yes. Click “Add Account” and follow the instructions. You can send checks from any of your connected bank accounts.
How can I connect FairwayPay to QuickBooks or Oracle?
Please contact support@fairwaypay.com for help connecting FairwayPay with your accounting software.
Is there a way to send many checks at once?
Yes. You can upload an Excel file directly into the FairwayPay system to create hundreds or even thousands of checks at once.
Can I post-date checks to be delivered later?
Yes. FairwayPay checks can be created and scheduled for delivery on any future date by selecting the desired date on the calendar.
Can I use FairwayPay to make recurring payments?
Yes. You can use the scheduling feature to arrange for checks to be sent weekly, monthly, or according to a custom schedule.
What if my checks require two signatures?
FairwayPay allows you to create checks with either one or two signatures. You can also add authorized users and set predetermined payment limits for each user.
How are FairwayPay checks delivered?
Digital checks are emailed to recipients through secure, encrypted links.
How long does it take for my check to be delivered?
The encryption and security process takes only a few seconds, so checks are usually delivered to the recipient’s inbox within one or two minutes.
Can I see if my check has been viewed?
Yes. Click “Payments” to see whether your checks were delivered successfully and whether the recipient has viewed them.
How do I deposit a digital check?
A digital check can be printed, endorsed, and taken to your bank just like a traditional paper check. Depending on your bank, you may also be able to deposit it through a Remote Deposit Capture system using a mobile device or check scanner.
What if someone copies my check and tries to deposit it more than once?
Digital checks are protected much like traditional paper checks. Each check is a numbered transaction, so the same check number cannot be deposited more than once.
Still need assistance?
Our support team will be happy to answer your questions and help resolve your issue.
